Welcome to the City of Joplin Utility Billing.
This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. We accept Visa, MasterCard, American Express, and Discover debit and credit cards only.


ATTENTION: Accounts disconnected for non-payment must pay the total outstanding charges in addition to the third-party fees assessed by Missouri American Water totaling $188.00; $94.00 disconnect fee, $94.00 reconnect fee. A LIABILITY WAIVER MUST ALSO BE SIGNED IN PERSON AT CITY HALL IN ORDER FOR SERVICES TO BE RESTORED.

Please call us at (417) 627-2955 for any additional questions.